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Handling Error Message "Unable To Open Item. And Extended Error Occurred Unknown To Mapi"

Author : Shane Lee Bond

Increasing dependency on emails application has lead email users seek high end and fully featured email applications. Such demands have resulted into the introduction of fault tolerant email applications. Presently, several email applications are there to be used depending on the requirements. Outlook Express, Microsoft Outlook, GroupWise, Lotus Notes are few of the very popular and potential email programs. At times users need to share emails and other information between Lotus Notes and Outlook email servers. Users can build connection between the two email servers using a built in technique.

Users can get supported method for connecting Microsoft Outlook 2002 and Microsoft Office Outlook 2003 with a Lotus Notes e-mail server using MAPI profile. Here, the probability of error cannot be denied while building connection. Consider a condition where you are trying to build connection, but you cannot connect to a Lotus Notes Mail mailbox by using Microsoft Outlook with a MAPI profile. Another possibility is that even if you connect and you try to open any message, you receive the following error message:

Unable to open item. And extended error occurred unknown to mapi.

Microsoft has developed a supported method for connecting to a Lotus Notes e-mail server with Outlook, but sometimes that fails. In this case you need have a feasible solution.

Solution for the Error

Lotus Notes Mail provides the MAPI driver, which is not a full implementation of the MAPI specification. Outlook cannot use the Lotus Notes Mail driver as an information store provider. To combat this issue, Microsoft has developed an add-in for Outlook 2002 and for Outlook 2003 for connection with IBM Lotus Notes release 5.x or 6.x servers. The Microsoft Office Outlook Connector for IBM Lotus Domino is downloadable. You can get it from the Microsoft Web site.
This solution is a lengthy process and hence time consuming. Additionally, this error is sometimes unavoidable and you may not be always ready for these drawn out procedure. Therefore, you must have a proper solution that can resolve this issue. Converting Notes to Exchange is a viable solution as doing this will provide the accessibility to entire emails within minutes of time. However, the process of conversion from Lotus Notes to Exchange is a tedious as well as responsible task. Any fault can lead to the loss of important emails. As a result, you must have a professional help before you opt to convert Notes to Exchange server.

Kernel for Lotus Notes to Outlook is an ideal solution for the conversion of Notes to Exchange. This tool for migrating mails and other items provides the facility to migrate entire email items from Notes to Exchange server and that too in no mater of time. Therefore, you get an instant and quick fix to access emails from the other end.

Kernel for Lotus Notes to Outlook is for everyone including system administrators, individuals, technicians, who want to migrate from Lotus Notes Server environment to MS Exchange Server environment or want to convert .NSF files to MS Exchange Server. It maintains the integrity of emails while conversion and supports almost all versions of Outlook and Lotus Notes.

Author's Resource Box

Author of this article is an Outlook and Lotus Notes expert, who owns good knowledge of converting Lotus Notes to Exchange. Her articles describe the reasons what sort of error people come across while converting Notes to Outlook.

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Tags:   Notes to outlook , lotus notes to exchange

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Submitted : 2011-04-15    Word Count : 570    Times Viewed: 611