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Handling Error While Starting Up Outlook

Author : Sherlock Barton

Working with Microsoft Outlook is extremely convenient. With lots of features, MS Outlook stands apart from the crowd. Its ability to simplify the process of emailing makes this an amazing email application to work with. Yet, there are times when some weird behavior of Outlook put you in trouble and leave you perplexed.

Consider a condition when you start Microsoft Office Outlook 2003 or Microsoft Office Outlook 2007 and you may receive the following error message:

The file drive:pathfile name.pst could not be found.

After this error message is displayed and you click OK in the error message, Outlook displays the Create/Open Personal Folders File dialog box.

Analysis of the behavior

When Outlook displays the error message it indicates that Outlook delivers e-mail messages to a personal folders (.pst) file, also if one of the following conditions is true:

1.The .pst file where Outlook delivers your e-mail messages is located on a server that is unavailable.
2.The .pst file where Outlook delivers your e-mail messages is corrupted, and Outlook cannot locate it.


There are number of ways to resolve this issue, depending on the cause of the error. Below are the given few methods to combat this situation. Use one of the following methods, as appropriate to your situation.

Method 1: Open a New Personal Folders (.pst) File
In case you want to open a new .pst file, type a name for the new file in the Create/Open Personal Folders File dialog box, and then click Open.

Method 2: Personal Folders (.pst) File That Is Located on a Network Server
Often .PST files located on network drives are not supported. The .pst files are not meant to be a long-term, continuous-use method of storing messages in an enterprise environment. In that case, use .ost files or Microsoft Windows Terminal Services.

Method 3: Corrupted Personal Folders (.pst) File
Alternatively, you suspect corruption in your .pst file, you may be able to recover the file by using the Inbox Repair Tool. To use this tool, follow these steps. However, steps may differ depending on the type of Outlook version you are using.
1.Click Start, point to Search, and then click Files or Folders.
2.Type scanpst.exe in the Search for files or folders named box, and then click Search Now.
3.In the list of found files, double-click the Scanpst.exe file.
4.Type the name of the .pst file that you want to repair, or click Browse to locate the .pst file.
5.Click Start.

You have another option of saving your email data from permanent loss. You can back up the file before you try to repair it. After all these process if you still receive the error message, it means your Outlook file is severely damaged and need a professional help. You can restore Outlook PST by using proficient Kernel for Outlook PST Repair tool. This is a powerful tool to restore Outlook, which assures complete and successful recovery of entire data from corrupt PST file. Kernel for Outlook PST Repair is a prominent tool to perform hassle free PST recovery.

Author's Resource Box

Author of this article is an Outlook expert who owns good knowledge about rectifying Outlook related issues, such as repair PST file, improve Outlook performance, Restore Outlook pst file etc. Her articles describe the process to Restore Outlook file.

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Tags:   Restore Outlook, Restore Outlook pst

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Submitted : 2011-04-15    Word Count : 543    Times Viewed: 482