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Virtual PBX – Attend All Your Business Calls

Author : Cranvas Technologies

In today's cutting edge competitive world if one want to beat the competitors, it is every important for them to be at par with them at service and the technology they use to run their business. An efficient communication system helps every company to run a successful business.

Virtual PBX service is a business phone system; with its high end calling features can help small and medium businesses with all their incoming phone calls. It will help them to maintain a 24*7 round the clock communication with their clients, customers, business associates even from far end places around the globe.

Virtual PBX has a virtual receptionist set up who will take all the incoming calls and routes them to the person concerned. It can manage all the messages simultaneously and never leaves the callers with a busy signal and no answer. The set up cost for virtual PBX is less, as it involves no software, hardware installation or any upfront fee, so all size business can afford it.

How It Works

When anyone calls at your business number, they are going to hear a pre-recorded, pleasant telephonic voice, which will introduce itself by your company's name and will ask the caller to enter the extension number of the person they want to have a word.
If the caller is unaware about the extension number of the person then the PBX will provide them with other options available. If the person, for whom the call is made, is busy on some other call, then the call automatically will be forwarded to the next representative in that department.
If due to business or some other work, anyone is not able to attend the call then it will be forwarded to the voice mail, where the caller can leave the message for someone who will return their call.

Virtual PBX System offers the following features
1. Custom Routing System
2. Caller ID and Call Preview
3. Real-Time System Monitoring
4. Supervised Call Transfers
5. Advanced Calling Queuing
6. Business Class Features
A Beneficial and Cost effective Call Handling System

Virtual PBX service with high end calling features is a beneficial telecommunication option that would help businesses to attend all the calls coming to them which will make them to reach out to more customers at low investment.

Thanks to the ever evolving modern technology, now from small to medium to large size business can afford to have virtual PBX at their place. Even instead of installing at their place they can get the services from a service provider. All the high tech features and services provided by virtual PBX can be used by the companies without spending much on software, hardware components installed. All this can be availed from a service provider at very nominal monthly rates.

Author's Resource Box

Review and compare the most popular virtual PBX providers. Get more information about small business voip.

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Tags:   virtual pbx, small business voip, hosted voip

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Submitted : 2011-03-07    Word Count : 469    Times Viewed: 440